Effective Date: June 26, 2025
DC Garage Door Services LLC ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services, including garage door repair, installation, and maintenance in Charlotte, Huntersville, and surrounding areas.
We collect both personal and non-personal information when you interact with our website, request a quote, schedule a service, or communicate with us directly.
Full name
Email address
Phone number
Physical address (for service appointments)
Payment or billing information (if applicable)
IP address
Browser type and device information
Website usage statistics (e.g., pages visited, time on site)
We use your information to:
Schedule and confirm appointments
Respond to service inquiries or quote requests
Provide garage door repair, maintenance, or installation services
Process transactions and send invoices
Improve our website and customer experience
Send service updates, promotions, and offers (only if you opt in)
Comply with legal and regulatory obligations
We do not sell, trade, or rent your personal information. We only share data:
With trusted technicians or employees to provide services
With payment processors for secure transactions
If legally required (e.g., court orders, government requests)
We do not share your information with third-party marketers or advertisers.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our systems are regularly updated to maintain security and data integrity.
We may use cookies and other tracking technologies to enhance your experience on our site. This includes tracking website usage patterns and remembering your preferences. You can adjust your browser settings to disable cookies at any time.
Our website may contain links to third-party sites (e.g., Facebook or review platforms). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies separately.
You have the right to:
Access, update, or delete your personal information
Opt out of receiving marketing communications
Request details on how your information is used
To exercise these rights, please contact us at:
📧 dcgaragedoorrepair@gmail.com
📞 704-574-8844
Our services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised "Effective Date" at the top.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
DC Garage Door Services LLC
📍 9815 Sam Furr Rd. Suite J - 236, Huntersville, NC 28078
📍 8300 Tuckalake Dr., Charlotte, NC 28215
📧 dcgaragedoorrepair@gmail.com
📞 704-574-8844